Claims Assistance

The day you claim is the day we
prove our worth

Most people buy insurance and meet their insurer for the first time during a claim. With Manira, you'll already know us by name.

Our promise

Six things we commit to in writing

No marketing fluff. Each of these is part of the service agreement you sign with us.

A name, not a ticket

One advisor owns your claim end-to-end — you'll have their direct number.

Paperwork, handled

We compile, verify and submit every document on your behalf.

Hospital coordination

We liaise with network hospitals and the insurer so you don't have to.

Status, in writing

Updates over WhatsApp and email at every milestone — never silent days.

We push back for you

Disputed deductions are re-raised with the insurer until resolved.

Settlement-first

We measure ourselves on resolution, not response time.

A note from the team

"If you ever need to claim, you'll speak to a person who already knows your file."

Insurance shouldn't feel like a call-centre lottery. When you onboard with Manira, your policy is assigned to a specific advisor — and that same advisor walks you through any claim from the first call to the final settlement. No re-explaining your story. No new ticket numbers. Just one person, one number, one promise.

The Manira Claims Team
The process

Transparent at every step

No black boxes. Here's exactly what happens after you tell us something has happened.

01
You notify us

Call, WhatsApp, or raise from your dashboard — even at 11pm.

02
We mobilise

Your advisor opens the file and contacts the insurer within the hour.

03
Documents handled

We collect, verify and submit everything required, on your behalf.

04
Settled & paid

We track until funds land — and challenge any deductions.

Built on trust

The fine print, made plain

IRDAI-registered

Operating under India's insurance regulator.

Data stays private

Documents encrypted in transit and at rest.

Written commitments

Every promise on this page is in your service agreement.

Have an open claim elsewhere?

We help with claims on policies you didn't even buy through us. Tell us what's stuck — we'll see what we can do.